jiji11 Terms & Conditions

1Acceptance of Terms

By accessing or using the jiji11 platform — whether through our website at jiji11.app, through the jiji11 mobile application, or through any other interface we provide — you confirm that you have read and understood these Terms and Conditions in their entirety, and that you agree to be legally bound by them.

If you do not agree with any part of these Terms and Conditions, you must not register an account, make any deposit, or participate in any game or betting activity on jiji11. Continued use of the platform constitutes ongoing acceptance of these terms.

2Eligibility and Age Requirements

To register and play on jiji11, you must meet the following eligibility requirements:

• You must be at least 21 years of age. jiji11 is strictly for adults aged 21 and above.
• You must be physically located in the Philippines at the time of accessing or using the platform.
• You must not be legally prohibited from participating in online gaming activities under applicable Philippine law or any other law that applies to you.
• You must not be a current employee, agent, director, or officer of jiji11, or an immediate family member of such a person.

jiji11 reserves the right to request proof of age and identity at any time. If a player is found to be underage, their account will be suspended immediately, all winnings will be forfeited, and any deposits made will be handled in accordance with applicable regulations.

3Account Registration and Verification

Each player may hold only one account on jiji11. Creating multiple accounts is strictly prohibited and will result in the suspension of all associated accounts and forfeiture of any balances.

When registering, you must provide accurate, complete, and current information. This includes your full legal name, date of birth, mobile number, and any other details requested during the registration process. Providing false or misleading information is grounds for immediate account suspension.

Before deposits and withdrawals are enabled on your account, you must complete our Know Your Customer (KYC) identity verification process. This typically involves:

• Submitting a valid government-issued photo ID (such as a Philippine passport, SSS, GSIS, PRC, driver's licence, or UMID)
• Verification of your mobile number via OTP
• Proof of address, if requested

You are responsible for keeping your account credentials confidential. jiji11 is not liable for losses resulting from unauthorised access to your account due to your failure to keep your login details secure. If you suspect your account has been compromised, contact support immediately.

4Deposits and Withdrawals

All financial transactions on jiji11 are conducted in Philippine Peso (₱ PHP). No other currency is accepted for deposits or withdrawals. Currency conversion is neither required nor offered.

Accepted deposit and withdrawal channels include Philippine bank transfers, online banking services, and supported local e-wallets such as GCash and Maya. The availability of specific payment channels may change and is subject to the policies of the respective payment providers.

• Minimum and maximum deposit and withdrawal amounts may apply and will be displayed in your account.
• Withdrawals are only processed to payment methods that have been verified and are in the account holder's name.
• jiji11 reserves the right to carry out additional verification checks before processing withdrawals.
• Processing times for withdrawals depend on the payment channel used and may vary.

jiji11 does not charge fees for standard deposits or withdrawals, though your bank or payment provider may apply their own charges. Always check with your payment provider if you are unsure.

5Gaming Rules and Fair Play

All games available on jiji11 — including slot games, live casino tables, sports betting, eBingo, fish games, and all other categories — operate according to their individual game rules, which are available within each game or game lobby. By participating in any game, you confirm that you have read and accepted the applicable game rules.

Game outcomes on jiji11 are determined by certified Random Number Generator (RNG) systems for applicable games, and by real-time events for sports betting markets. jiji11 does not manipulate outcomes, and all games are designed to be fair and transparent.

• Bets are final once confirmed. Cancellations are only possible if permitted by the specific game or market rules.
• In the event of a technical malfunction or system error during a game, the affected round or bet may be voided. jiji11's decision in such cases is final.
• Suspected collusion, abuse of game mechanics, or exploitation of software errors will result in account suspension and forfeiture of related winnings.

6Promotions and Bonuses

jiji11 may offer promotions, bonuses, or special rewards to players from time to time. All promotions are subject to their own specific terms and conditions, which will be communicated at the time the promotion is offered.

General rules that apply to all promotions on jiji11 include:

• Promotions are intended for personal, recreational use only and may not be exploited for guaranteed profit.
• jiji11 reserves the right to withdraw or modify any promotion at any time, with or without prior notice.
• Only one account per player, household, device, or IP address is eligible for promotional benefits.
• jiji11 reserves the right to void promotional winnings if abuse or exploitation of promotions is detected.

7Responsible Gaming

jiji11 is committed to promoting responsible gaming. We provide tools to help players manage their gaming activity, including the ability to set personal deposit and session limits.

Gaming on jiji11 is for entertainment only. You acknowledge that:

• There is no guaranteed outcome in any game or bet
• Gambling involves financial risk and you may lose money
• You should only gamble with funds you can afford to lose
• Gaming should not be used as a source of income

For more information and access to responsible gaming tools, please visit our Responsible Gaming page. If you feel that your gaming is getting out of control, please seek help promptly.

8Player Conduct and Prohibited Activities

Players are expected to use jiji11 in good faith and in accordance with these terms. The following activities are strictly prohibited:

• Creating more than one account or allowing another person to use your account
• Using automated software, bots, scripts, or any other automated means to access or interact with the platform
• Attempting to hack, reverse-engineer, or exploit any aspect of the jiji11 platform
• Colluding with other players, or engaging in any form of cheating or match-fixing
• Using the platform for any money laundering or other illegal financial activity
• Providing false identity information or misrepresenting your age, location, or identity

Any breach of these rules may result in immediate account suspension, forfeiture of account balance, and reporting to relevant authorities where required by law.

9Privacy and Data Protection

jiji11 collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

We use your personal data to operate your account, process transactions, verify your identity, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties for marketing purposes.

10Limitation of Liability

To the maximum extent permitted by applicable law, jiji11 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from your use of the platform
• Losses resulting from technical failures, interruptions, or errors outside jiji11's reasonable control
• Decisions made by players based on information available on the platform
• Losses resulting from a player's failure to keep their account credentials secure

Nothing in these terms limits jiji11's liability for fraud, gross negligence, or any liability that cannot be excluded by law.

11Changes to These Terms

jiji11 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, we will update the "Last Updated" date at the top of this page. For significant changes, we will make reasonable efforts to notify registered players through their registered contact details or through a notice on the platform.

Your continued use of jiji11 after any changes to these Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

12Contact Information

If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your account or a transaction, please contact the jiji11 support team through the support channels available in your account dashboard.

You can also reach us by email at [email protected]. Our support team is available 24/7 to assist with account queries, transaction questions, and any other concerns.